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Duel2 :: View topic - RSI Blackout
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Longshot
Grandmaster Poster
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Joined: Sep 30, 2012
Posts: 869
Location: Vancouver, BC

PostPosted: Tue May 28, 2019 12:40 am Reply with quoteBack to top

Does anyone know why no one is answering e-mails or phone calls at RSI?

_________________
The Chosen DM-8
Lords of Discipline DM-28 (inactive)
The Family DM-99
50 Blades of Grey DM-99
Miserable Men DM-99
Brony Cringe DM-99
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Crip
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Joined: Jan 24, 2010
Posts: 154

PostPosted: Tue May 28, 2019 3:55 am Reply with quoteBack to top

Probably because it was just a 3-day (Memorial Day) weekend in the US and the girls closed up shop to enjoy some time off.
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Longshot
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Joined: Sep 30, 2012
Posts: 869
Location: Vancouver, BC

PostPosted: Tue May 28, 2019 2:03 pm Reply with quoteBack to top

I have been trying to get in touch with them for five weeks.

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The Chosen DM-8
Lords of Discipline DM-28 (inactive)
The Family DM-99
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Miserable Men DM-99
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Crip
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Joined: Jan 24, 2010
Posts: 154

PostPosted: Wed May 29, 2019 3:48 am Reply with quoteBack to top

I think I sent Sandy an e-mail on Wednesday last week, and received a reply on Thursday. Anything sent to the generic csr e-mail address seems to have a high probability of getting overlooked though (based on personal experience)
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The Consortium
ArchMaster Poster
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Joined: Nov 23, 2002
Posts: 9748
Location: on the golf course, in the garden, reading, traveling, and now Consulting

PostPosted: Wed May 29, 2019 8:12 am Reply with quoteBack to top

I sent a note to Sandy last Wed with a problem. It was answered Wed. I sent a note to Lee, Memorial Dat about NLs; it was answered same day.

Do not know what is going on for you guys, but I am certainly not having issues.

_________________
The Consortium: Crapmaster 2013, Crapgiver 2014; 1174 ADM graduates (40+ manager IDs) including 160K+ fights and 107K+ wins plus 4 teams with 1500+ wins (Animal Farm DM11 @1989; Bulldogs DM11 @ 1899; Lenpros DM30 @ 1720; Fandils DM46 @1635
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Den
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Joined: Aug 16, 2003
Posts: 336
Location: Osceola, WI

PostPosted: Wed May 29, 2019 6:23 pm Reply with quoteBack to top

I usually just have my people reach out to them when needed and there has never been an issue.

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Disclaimer. The above ad was probably written without malice and likely meant in jest. If you were offended, please understand being offended is a choice that YOU make and has little to do with my comment. Some look for reasons to be offended, some don't.
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Longshot
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Joined: Sep 30, 2012
Posts: 869
Location: Vancouver, BC

PostPosted: Wed May 29, 2019 9:23 pm Reply with quoteBack to top

Okay. That is weird. I sent an e-mail to their accounts. Not eh CSR. I also called two or three times.

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Longshot
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Joined: Sep 30, 2012
Posts: 869
Location: Vancouver, BC

PostPosted: Wed May 29, 2019 9:45 pm Reply with quoteBack to top

Can someone tell them to check their e-mail for me?

_________________
The Chosen DM-8
Lords of Discipline DM-28 (inactive)
The Family DM-99
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Brony Cringe DM-99
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The Consortium
ArchMaster Poster
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Joined: Nov 23, 2002
Posts: 9748
Location: on the golf course, in the garden, reading, traveling, and now Consulting

PostPosted: Thu May 30, 2019 12:48 am Reply with quoteBack to top

Longshot wrote:
Can someone tell them to check their e-mail for me?


I will shoot them a note.

_________________
The Consortium: Crapmaster 2013, Crapgiver 2014; 1174 ADM graduates (40+ manager IDs) including 160K+ fights and 107K+ wins plus 4 teams with 1500+ wins (Animal Farm DM11 @1989; Bulldogs DM11 @ 1899; Lenpros DM30 @ 1720; Fandils DM46 @1635
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The Consortium
ArchMaster Poster
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Joined: Nov 23, 2002
Posts: 9748
Location: on the golf course, in the garden, reading, traveling, and now Consulting

PostPosted: Thu May 30, 2019 1:05 am Reply with quoteBack to top

Longshot has asked on the RSI site that someone contact RSI and notify them that neither his e mails nor phone calls are being answered, and there must be a problem.

This is documented on the RSI site under:
General Discussions/RSI Blackout
for your reference.

I am but a mere messenger.

Wayne (The Consortium) 8493


The above message sent to Lee and CSR.

Note: Perhaps we should have gotten Den to get one of "his people" on this?

_________________
The Consortium: Crapmaster 2013, Crapgiver 2014; 1174 ADM graduates (40+ manager IDs) including 160K+ fights and 107K+ wins plus 4 teams with 1500+ wins (Animal Farm DM11 @1989; Bulldogs DM11 @ 1899; Lenpros DM30 @ 1720; Fandils DM46 @1635
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Longshot
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Joined: Sep 30, 2012
Posts: 869
Location: Vancouver, BC

PostPosted: Thu May 30, 2019 6:50 am Reply with quoteBack to top

Thanks for your help.

_________________
The Chosen DM-8
Lords of Discipline DM-28 (inactive)
The Family DM-99
50 Blades of Grey DM-99
Miserable Men DM-99
Brony Cringe DM-99
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Hombre
Master Poster
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Joined: Aug 11, 2002
Posts: 234

PostPosted: Thu May 30, 2019 2:19 pm Reply with quoteBack to top

Funny - I've been trying to use my King of Primus prizes for a couple months now with no response. Consortium can hire out as an advocate for the "less fortunate".
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The Consortium
ArchMaster Poster
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Joined: Nov 23, 2002
Posts: 9748
Location: on the golf course, in the garden, reading, traveling, and now Consulting

PostPosted: Fri May 31, 2019 2:14 am Reply with quoteBack to top

Hombre wrote:
Funny - I've been trying to use my King of Primus prizes for a couple months now with no response. Consortium can hire out as an advocate for the "less fortunate".


Perhaps were the prizes to be given to the poor, poor Consortium, they would be applied faster?

(Lamenting as a team, really, as The Consortium's are yet applied also.) Sad

_________________
The Consortium: Crapmaster 2013, Crapgiver 2014; 1174 ADM graduates (40+ manager IDs) including 160K+ fights and 107K+ wins plus 4 teams with 1500+ wins (Animal Farm DM11 @1989; Bulldogs DM11 @ 1899; Lenpros DM30 @ 1720; Fandils DM46 @1635
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Madwand
Grandmaster Poster
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Joined: Dec 05, 2004
Posts: 562
Location: Hinton, Alberta

PostPosted: Sat Jun 01, 2019 7:33 am Reply with quoteBack to top

The Consortium wrote:
Hombre wrote:
Funny - I've been trying to use my King of Primus prizes for a couple months now with no response. Consortium can hire out as an advocate for the "less fortunate".


Perhaps were the prizes to be given to the poor, poor Consortium, they would be applied faster?

(Lamenting as a team, really, as The Consortium's are yet applied also.) Sad


I actually forgot all about this prize! Thanks for the reminders. I've been waiting for the split to occur so I could apply to a more worthy warrior and not the flawed crew I currently fight in Primus.

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Madwand

DM 47 Fast Food
DM 100, 102 and 106 Various Teams
And several 'Blades' Guilds across Alastari.



Scars fade, wounds heal but glory lasts forever!


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Street_Legal
ArchMaster Poster
ArchMaster Poster


Joined: Jul 29, 2002
Posts: 3550
Location: The Big D (etroit) area

PostPosted: Tue Jun 18, 2019 6:10 pm Reply with quoteBack to top

I tried for FIVE MONTHS to get my maintenance turned off for my team in 45, and apply my meager +1 bonus prize.

Maintenance turned off when I hit about -$80 so I dropped altogether.... Haven't played in over a year! Seems like the right choice now!

_________________
A wise and frugal government, which shall leave men free to regulate their own pursuits of industry and improvement, and shall not take from the mouth of labor the bread it has earned - this is the sum of good government.

Thomas Jefferson
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